FAQ
Frequently Asked Questions (FAQ)
General
1. What is Body-Suited?
Body-Suited is an online store specializing exclusively in women's bodysuits. We offer stylish, comfortable, and versatile bodysuits designed for everyday wear and special occasions.
2. What products do you sell?
We specialize in premium women's bodysuits available in a variety of styles, colors, and sizes.
3. Where do you ship?
We currently ship exclusively within the United States.
Orders with delivery addresses outside the United States cannot be processed at this time.
Shipping & Delivery
4. How long does delivery take?
- Order processing: Within 1 day
- Delivery: 2–5 business days
Please note that delivery times are estimates and may vary due to circumstances beyond our control.
5. How much does shipping cost?
We offer FREE standard shipping on all orders within the United States.
There are no hidden shipping or processing fees.
6. Which shipping carriers do you use?
We ship orders using trusted delivery partners including:
- USPS
- UPS
- FedEx
The carrier selected depends on your delivery location and which shipping service can provide the fastest and most reliable delivery.
7. How can I track my order?
Once your order has been dispatched, you'll receive a confirmation email containing your tracking number.
You can use this number on our Track Your Order page to monitor your shipment.
8. Can I change or cancel my order?
Yes, but only before your order has been processed.
Once an order has been processed or shipped, it can no longer be modified or cancelled.
Returns & Refunds
9. What is your return policy?
You may return your order within 30 days of delivery.
To be eligible for a return:
- The item must be unworn
- The original packaging must be unopened
- All original tags must still be attached
- The item must be in its original condition
Due to hygiene reasons, we cannot accept worn or opened bodysuits.
10. Who pays for return shipping?
Customers are responsible for the cost of returning unwanted items.
If you receive a damaged or incorrect item, please contact us and we'll provide an appropriate solution.
11. When will I receive my refund?
Refunds are processed within 10 business days after we have received and inspected your returned item.
12. What if I receive a damaged or incorrect item?
Please contact our Customer Support Team as soon as possible.
Include:
- Your order number
- A description of the issue
- Clear photos of the item
We'll review your request and provide a suitable resolution.
Sizing & Products
13. How do I choose the right size?
Each product page includes a detailed size guide to help you find your perfect fit.
If you're between sizes, we recommend checking the measurements provided or contacting our support team for advice.
14. Are your bodysuits suitable for different body types?
Yes.
Our bodysuits are designed with comfortable, stretchy fabrics that adapt to a variety of body shapes while providing a flattering fit.
15. Are your bodysuits stretchy?
Yes.
Most of our bodysuits are made from high-quality stretch fabrics that offer flexibility, comfort, and a close-fitting silhouette.
16. Can I wear a bra underneath the bodysuit?
This depends on the style.
Many customers comfortably wear a bra underneath, while some designs are intended to be worn without one.
Please refer to the product description for specific details.
Payments & Security
17. Which payment methods do you accept?
We currently accept:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Maestro
- UnionPay
Available payment methods may vary depending on your location.
18. Is my payment secure?
Yes.
All payments are protected using SSL encryption and processed through trusted payment providers. We never store your full payment details.
19. Which currency do you use?
All prices on our website are displayed and charged in U.S. Dollars (USD $).
Orders & Customer Support
20. How can I contact customer support?
You can reach us via:
Email: info@body-suited.com
Phone: +1 9296128230
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
Response time: Within 24 business hours.
21. What if something goes wrong with my order?
Please contact us as soon as possible.
Our Customer Support Team will work with you to find the best solution, whether that's a replacement, refund, or another appropriate resolution.
Privacy
22. How do you protect my personal information?
We use:
- SSL encryption
- Secure payment processing
- Restricted access to customer information
We never sell your personal data to third parties.
23. Do you use cookies?
Yes.
We use:
- Essential cookies
- Analytics cookies
- Marketing cookies (only where consent has been provided)
You can manage your cookie preferences through your browser settings.
Company Information
24. Where can I find your company information?
Website: Body-Suited
Body-Suited is operated by: Lustfeeling
Company Registration (KVK): 86377876
Warehouse Adress: 171 Rugby Road, Brooklyn, New York, 11226, United States
Registered Address: Kayersdijk 171, Apeldoorn, Gelderland, 7332 AS, The Netherlands
Email: info@body-suited.com
Phone: +1 9296128230
25. Where can I find your policies?
You can find the following pages on our website: