Shipping policy
Shipping Policy
This Shipping Policy applies to all orders placed through Body-Suited, operated under the parent company Lustfeeling, registered in the Netherlands.
At Body-Suited, we aim to provide a reliable and efficient shipping experience. We carefully process every order to ensure your products are delivered safely and as quickly as possible.
Shipping Locations
We currently ship exclusively to customers within:
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United Kingdom
Order Processing Time
Our order cutoff time is 11:00 PM (23:00) UK time.
Orders placed before 11:00 PM (23:00) UK time will begin their 1-business-day processing period that same day. Orders placed after 11:00 PM (23:00) UK time will begin processing on the next business day.
Our standard handling and processing time is 1 business day.
Orders placed during weekends or public holidays will begin processing on the next available business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Delivery Information
| Shipping Method | Processing Time | Shipping Time | Total Estimated Delivery Time | Shipping Cost |
|---|---|---|---|---|
| Standard Shipping | 1 business day | 2–5 business days | 3–6 business days | Free |
The total estimated delivery time is 3–6 business days, consisting of 1 business day of order processing followed by 2–5 business days in transit.
Delivery times are estimates and may vary due to circumstances outside of our control, including carrier delays, weather conditions, public holidays, or busy periods.
Shipping Carriers
All orders are shipped using trusted delivery partners, including:
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USPS
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UPS
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FedEx
The carrier used for your order may vary depending on availability, destination, current delivery conditions, and which carrier can provide the fastest and most reliable service at the time of shipment.
Regardless of the carrier selected, every shipment includes tracking information so you can follow your order from dispatch to delivery.
Shipping Costs
We offer free standard shipping on all orders within the United Kingdom.
There is no minimum order value required, and no hidden shipping, handling, or processing fees will be charged.
Tracking Your Order
Once your order has been shipped, you will receive an email with your Track & Trace information.
You can use this tracking information to monitor the progress of your delivery.
If you have not received tracking information within a reasonable timeframe, please contact our customer support team.
Possible Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside of our control, including:
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Carrier delays or increased shipping volumes
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Extreme weather conditions
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Logistical or technical issues
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Public holidays or peak shopping periods
If your order has been significantly delayed, please contact us and we will assist you in finding a suitable solution.
Customer Shipping Information
Customers are responsible for providing accurate and complete delivery details during checkout.
If an order cannot be delivered due to incorrect or incomplete address information, additional shipping costs or delays may occur.
Order Changes & Cancellations
Changes or cancellations can only be requested before your order has been processed.
Once an order has been processed or shipped, it can no longer be modified or cancelled.
For more information regarding returns and refunds, please refer to our Return & Refund Policy.
Contact Information
Website: Body-Suited
Body-Suited is operated by: Lustfeeling
Company Registration Number (KVK): 86377876
Correspondence Address: 27 Ashbourne Crescent, London, SW11 4QJ, United Kingdom
Registered Address: Kayersdijk 171, Apeldoorn, Gelderland, 7332 AS, The Netherlands
Email: info@body-suited.com
Phone: +1 9296128230
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
Response Time: We respond to all customer inquiries within 24 business hours.