Privacy policy
About This Privacy Policy
This Privacy Policy applies to all visitors, customers, and users of the Body-Suited website. Body-Suited is operated by Lustfeeling, a company registered in the Netherlands.
Through our online store, we offer women's apparel and related products. In order to process orders, provide customer support, operate our website, and improve our services, we collect and process certain personal information.
Our website is operated using trusted third-party service providers that assist us with website hosting, payment processing, shipping, customer communication, analytics, and other services necessary to operate our business.
This Privacy Policy explains:
- What personal information we collect
- How we collect your information
- Why we collect and process your information
- How we protect your personal information
- Who we may share your information with
- Your privacy rights
- How you can contact us regarding your personal information
By using our website, placing an order, or otherwise interacting with Body-Suited, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect only the personal information reasonably necessary to operate our business and provide our services.
Information You Provide
When you place an order, subscribe to our newsletter, contact our Customer Support Team, or otherwise interact with our website, we may collect the following information:
| Category | Examples |
|---|---|
| Identity Information | First and last name |
| Contact Information | Email address, telephone number |
| Shipping Information | Shipping address |
| Billing Information | Billing address |
| Order Information | Purchased products, order history, returns |
| Payment Information | Payment method, payment status (payment details are processed securely by our payment providers) |
| Account Information | Login credentials and account preferences (where applicable) |
| Customer Support Information | Emails, messages, inquiries and communications |
Information Collected Automatically
When you visit our website, certain technical and usage information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Language settings
- Pages visited
- Products viewed
- Click and browsing behavior
- Time spent on our website
- Referral websites
- Approximate geographic location derived from your IP address
This information helps us to:
- Operate our website properly
- Improve website performance
- Analyze website traffic
- Prevent fraud
- Improve security
- Optimize the customer experience
How We Collect Your Information
We collect personal information through several sources.
| Source | Example |
|---|---|
| Directly from you | Orders, contact forms, newsletter sign-ups, customer support requests |
| Automatically through our website | Cookies, analytics tools and similar technologies |
| Payment providers | Payment confirmations and transaction status |
| Shipping providers | Shipment tracking and delivery updates |
| Marketing and analytics providers | Website analytics and advertising performance |
Children's Privacy
Our website is intended for individuals who are 13 years of age or older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete such information as soon as possible.
How We Use Your Information
We process personal information only for legitimate business purposes and as permitted by applicable laws.
Purposes of Processing
| Purpose | Description |
|---|---|
| Order Processing | Processing payments, preparing and shipping orders, and managing order administration |
| Customer Support | Responding to questions, requests, returns, refunds, and warranty inquiries |
| Website Improvement | Analyzing website performance and improving functionality and user experience |
| Marketing | Sending promotional emails, newsletters, special offers, and personalized advertisements where permitted |
| Account Management | Managing customer accounts and purchase history (where applicable) |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent or unauthorized activity |
| Security | Protecting our website, systems, customers, and business operations |
| Legal Compliance | Complying with applicable laws, regulations, tax obligations, and legal requests |
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting our Customer Support Team.
Legal Basis for Processing
Depending on your location and applicable laws, we process personal information based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
- Your consent, where required
- Protection against fraud and abuse
Where consent is required by law, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Sharing Personal Information
We do not sell your personal information.
We share personal information only when necessary to operate our business, fulfill orders, provide our services, or comply with legal obligations.
Parties With Whom We May Share Information
| Third Party | Purpose |
|---|---|
| Payment Service Providers | Processing payments and preventing payment fraud |
| Shipping Carriers | Delivering orders and providing shipment tracking |
| Website Hosting Providers | Operating and maintaining our website |
| E-commerce Platform Providers | Processing orders and managing our online store |
| Analytics Providers | Measuring website performance and improving our services |
| Marketing & Advertising Partners | Delivering advertisements and measuring campaign performance |
| Customer Support Providers | Assisting with customer service communications |
| Fraud Prevention Services | Detecting and preventing fraudulent transactions |
| Government Authorities | Where required by applicable law or legal process |
These third parties receive only the information reasonably necessary to perform their services on our behalf.
Where appropriate, we require our service providers to maintain appropriate security measures and protect your personal information.
Business Transfers
If Body-Suited or Lustfeeling is involved in a merger, acquisition, sale of assets, financing, or similar business transaction, your personal information may be transferred as part of that transaction, subject to applicable privacy laws.
Legal Disclosures
We may disclose personal information when we reasonably believe it is necessary to:
- Comply with applicable laws or regulations
- Respond to lawful requests from public authorities
- Enforce our Terms & Conditions
- Protect the rights, property, or safety of Body-Suited, our customers, or others
- Investigate fraud, security incidents, or unlawful activity
Any disclosure will be limited to the information reasonably necessary for the specific legal purpose.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience, provide essential website functionality, analyze website performance, and support our marketing activities.
Cookies are small text files that are stored on your device when you visit our website.
Depending on your browser settings and applicable law, certain cookies may only be placed after obtaining your consent.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the operation, security, and basic functionality of our website |
| Functional Cookies | Remember your preferences and improve website usability |
| Analytics Cookies | Help us understand how visitors use our website and identify areas for improvement |
| Marketing Cookies | Deliver personalized advertisements and measure the effectiveness of advertising campaigns |
You can manage or disable cookies through your browser settings at any time.
Please note that disabling certain cookies may affect the functionality of our website.
For more detailed information, please refer to our Cookie Policy.
Analytics and Advertising Technologies
To better understand how our website is used and to improve our services, we may use trusted third-party analytics and advertising providers.
These providers may collect information such as:
- Pages visited
- Products viewed
- Time spent on the website
- Device information
- Browser information
- Approximate location
- Referral sources
- Advertising interactions
These technologies help us:
- Improve website performance
- Understand customer behavior
- Measure advertising effectiveness
- Personalize marketing content
- Detect website errors
- Optimize the shopping experience
Where required by applicable law, analytics and marketing technologies are used only after obtaining your consent.
Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for:
- The privacy practices of third-party websites
- The content of third-party websites
- The security of third-party websites
- The collection or processing of personal information by third parties
We encourage you to review the privacy policies of any third-party websites before providing personal information.
Protecting Your Personal Information
We take appropriate technical, organizational, and administrative measures to safeguard personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Examples of Security Measures
| Security Measure | Description |
|---|---|
| SSL Encryption | Encrypts information transmitted between your browser and our website |
| Secure Payment Processing | Payments are processed through trusted payment providers using industry-standard security measures |
| Restricted Access | Personal information is accessible only to authorized personnel who require it for their work |
| Secure Systems | Our systems are protected through appropriate technical and organizational safeguards |
| Fraud Monitoring | We monitor transactions and website activity to help detect fraudulent or suspicious behavior |
Although we implement reasonable security measures, no method of electronic transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
- Process and fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
The length of time we retain information may vary depending on:
- Applicable legal requirements
- Accounting and tax obligations
- Ongoing customer relationships
- Warranty or return requests
- Fraud investigations
- Legal claims or disputes
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and our internal retention procedures.
Your Privacy Rights
Depending on your state of residence and applicable laws, you may have certain rights regarding your personal information.
These rights may vary based on the laws applicable in your jurisdiction, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable U.S. state privacy laws.
Overview of Your Privacy Rights
| Right | Description |
|---|---|
| Right to Know | Request information about the personal information we collect and how it is used. |
| Right to Access | Request a copy of the personal information we hold about you. |
| Right to Correct | Request correction of inaccurate or incomplete personal information. |
| Right to Delete | Request deletion of your personal information, subject to applicable legal exceptions. |
| Right to Data Portability | Request a copy of your personal information in a portable format where applicable. |
| Right to Opt-Out | Opt out of certain processing activities where required by applicable law. |
| Right to Withdraw Consent | Withdraw your consent where processing is based on your consent. |
| Right to Non-Discrimination | We will not discriminate against you for exercising your privacy rights. |
To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.
For your protection, we may request additional information to verify your identity before processing your request.
California Privacy Notice
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may have the right to:
- Know what categories of personal information we collect.
- Know how personal information is used and disclosed.
- Request access to personal information.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request a copy of personal information in a portable format.
- Limit the use of sensitive personal information where applicable.
- Exercise these rights without discrimination.
Body-Suited does not sell your personal information to third parties.
If we engage in activities that constitute "sharing" for cross-context behavioral advertising under applicable law, you may have the right to opt out where required.
Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we process your personal information, we encourage you to contact us first so that we can work with you to resolve your concerns.
Depending on your location, you may also have the right to lodge a complaint with your local privacy or data protection authority if you believe your rights have been violated.
International Data Transfers
Body-Suited is operated by Lustfeeling, a company established in the Netherlands, while offering products to customers in the United States.
As a result, your personal information may be transferred to, stored, or processed in countries outside your state or country of residence, including the Netherlands and other countries where our trusted service providers operate.
Where applicable, we take reasonable measures to ensure that international transfers of personal information are protected by appropriate safeguards and handled in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technologies, or services.
The most current version will always be available on this page.
When required by law, we will provide notice of material changes through appropriate means before those changes become effective.
Your continued use of our website after any updates constitutes your acceptance of the revised Privacy Policy.
Contact Information
Website: Body-Suited
Body-Suited is operated by: Lustfeeling
Company Registration Number (KVK): 86377876
Warehouse Adress: 171 Rugby Road, Brooklyn, New York, 11226, United States
Registered Address: Kayersdijk 171, Apeldoorn, Gelderland, 7332 AS, The Netherlands
Email: info@body-suited.com
Phone: +1 9296128230
Customer Support
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
Response Time: We respond to all customer inquiries within 24 business hours.