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Return and refund policy

This Return & Refund Policy applies to all purchases made through Body-Suited, operated under the parent company Lustfeeling, registered in the Netherlands.

At Body-Suited, we aim to provide a clear, transparent, and fair return process while maintaining high hygiene and quality standards for our customers.

Due to the nature of our products, special return conditions apply to bodysuits.

Return Period (30 Days)

Customers have 30 days from the date of delivery to request a return.

To be eligible for a return, the following conditions must be met:

  • The product must be unused and unworn

  • The original packaging must be unopened

  • All original tags must still be attached

  • The product must be in its original condition

  • The item must not show any signs of wear, washing, damage, or alteration

Due to hygiene reasons, bodysuits that have been worn, opened, or no longer meet our hygiene standards cannot be accepted for return.

Returns that do not meet these requirements may be refused.

How to Request a Return

To start a return, please contact our customer support team within 30 days of receiving your order.

Please include:

  • Your order number

  • The reason for your return

  • Any relevant details regarding your request

After approval, you will receive the return instructions and return address.

Return Shipping Costs

Customers are responsible for the cost of returning their order.

Body-Suited does not provide prepaid return labels. If you wish to return an item, you are responsible for arranging and paying for the return shipment to our return address.

We recommend using a trackable shipping method, as Body-Suited is not responsible for lost or damaged return shipments during transit.

Return Address

Lustfeeling / Body-Suited
Kayersdijk 171
7332 AS Apeldoorn
The Netherlands

Refunds

Once we have received and inspected the returned product, we will process your refund.

Refunds are processed within 10 business days after receiving the returned item.

The refund will be issued using the same payment method used during the original purchase, unless otherwise agreed.

Please note that the original shipping costs are not refundable unless required by applicable consumer law.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact our customer support team as soon as possible.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photos or videos showing the problem

After reviewing your request, we will provide an appropriate solution.

Hygiene & Product Quality

Because Body-Suited specializes in bodysuits and intimate-style garments, we maintain strict hygiene standards to protect all customers.

For this reason, we can only accept returns of products that are completely unused, unopened, and in their original condition with all tags attached.

This policy ensures that every customer receives products that meet our quality and hygiene expectations.

Contact Information

Website: Body-Suited

Body-Suited is operated by: Lustfeeling

Company Registration Number (KVK): 86377876

Warehouse Adress: 171 Rugby Road, Brooklyn, New York, 11226, United States

Registered Address: Kayersdijk 171, Apeldoorn, Gelderland, 7332 AS, The Netherlands

Email: info@body-suited.com

Phone: +1 9296128230

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (ET)

Saturday & Sunday: Closed

Response Time: We respond to all customer inquiries within 24 business hours.