Return and refund policy
This Return & Refund Policy applies to all purchases made through Body-Suited, operated under the parent company Lustfeeling, registered in the Netherlands.
At Body-Suited, we aim to provide a clear, transparent, and fair return process while maintaining high hygiene and quality standards for our customers.
Due to the nature of our products, special return conditions apply to bodysuits.
Return Period (30 Days)
Customers have 30 days from the date of delivery to request a return.
To be eligible for a return, the following conditions must be met:
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The product must be unused and unworn
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The original packaging must be unopened
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All original tags must still be attached
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The product must be in its original condition
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The item must not show any signs of wear, washing, damage, or alteration
Due to hygiene reasons, bodysuits that have been worn, opened, or no longer meet our hygiene standards cannot be accepted for return.
Returns that do not meet these requirements may be refused.
How to Request a Return
To start a return, please contact our customer support team within 30 days of receiving your order.
Please include:
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Your order number
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The reason for your return
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Any relevant details regarding your request
After approval, you will receive the return instructions and return address.
Return Shipping Costs
Customers are responsible for the cost of returning their order.
Body-Suited does not provide prepaid return labels. If you wish to return an item, you are responsible for arranging and paying for the return shipment to our return address.
We recommend using a trackable shipping method, as Body-Suited is not responsible for lost or damaged return shipments during transit.
Return Address
Lustfeeling / Body-Suited
Kayersdijk 171
7332 AS Apeldoorn
The Netherlands
Refunds
Once we have received and inspected the returned product, we will process your refund.
Refunds are processed within 10 business days after receiving the returned item.
The refund will be issued using the same payment method used during the original purchase, unless otherwise agreed.
Please note that the original shipping costs are not refundable unless required by applicable consumer law.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact our customer support team as soon as possible.
Please provide:
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Your order number
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A description of the issue
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Clear photos or videos showing the problem
After reviewing your request, we will provide an appropriate solution.
Hygiene & Product Quality
Because Body-Suited specializes in bodysuits and intimate-style garments, we maintain strict hygiene standards to protect all customers.
For this reason, we can only accept returns of products that are completely unused, unopened, and in their original condition with all tags attached.
This policy ensures that every customer receives products that meet our quality and hygiene expectations.
Contact Information
Website: Body-Suited
Body-Suited is operated by: Lustfeeling
Company Registration Number (KVK): 86377876
Warehouse Adress: 171 Rugby Road, Brooklyn, New York, 11226, United States
Registered Address: Kayersdijk 171, Apeldoorn, Gelderland, 7332 AS, The Netherlands
Email: info@body-suited.com
Phone: +1 9296128230
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
Response Time: We respond to all customer inquiries within 24 business hours.